Support

Something not working, or a question about Sleevewise? Write to [email protected]. If it's a bug, tell us your iPhone model and iOS version; we usually answer within two working days.

Getting started

• Do I need an account? No. Tap Get Started and your collection is saved to an account tied to this iPhone. To keep it when you change phones, save it with Apple: Settings → Save with Apple.
• Adding records: scan the barcode, photograph the sleeve (Scan tab, Cover mode) or search by artist, title or catalogue number.
• Where do prices come from? From sales of that exact pressing on the Discogs Marketplace. A record with no recent sales has no price yet.

Premium

• What it adds: unlimited records, folders and lists, Discogs import and sync, collection value insights, custom tags, export, and more sleeves identified a day.
• Restoring a purchase: open Premium (Settings → Free plan, or Profile) and tap Restore purchases, with the same Apple ID.
• Cancelling: iPhone Settings → your name → Subscriptions → Sleevewise. Deleting the app or your account doesn't cancel it.
• Refunds are handled by Apple: reportaproblem.apple.com.

Discogs

Connect your Discogs account in Settings → Connect Discogs to import your collection and keep both in step (Premium). You can disconnect from the same place at any time.

Map and fairs

A shop is missing, has closed or isn't a record shop? The map comes from OpenStreetMap: send us the shop's name and city and we'll fix it. Organising a record fair? Add it from Record fairs → Submit a fair, or send us the link.

Safety

Report a profile, a list or a store review from its ⋯ menu, and block someone from their profile: they can no longer follow you or see your activity. We review reports within 24 hours. See the Terms of Service.

Your data

Delete your account and all its data in Settings → Delete account. What we store and why: Privacy Policy.

Press

Journalists and creators: [email protected].